AI Rankings / Richpanel
How AI recommends Richpanel
Richpanel is recommended in 5% of AI answers about customer support platforms, ranking #19 of 20. Measured from ChatGPT, Claude, Google AI Mode and Perplexity answers between 24 Sept 2026 and 30 Sept 2026.
#19
customer support platforms
5%
answers recommending
0×
picked first · 7 days
1
category
Customer support platforms
Full ranking →#19 of 20: recommended in 12 of 248 answers, at an average position of 2.8.
ChatGPT
8%
Claude
6%
AI Mode
5%
Perplexity
0%
Ranked alongside Zendesk, Help Scout, Freshdesk, Intercom, HubSpot.
How the rankings work
- Every day we ask ChatGPT, Claude, Google AI Mode and Perplexity the questions buyers ask when choosing software, through the same interfaces people use, with web search on.
- Only neutral questions count. “What is the best CRM for a small team?” does; “Is HubSpot worth it?” does not, because the question already picked a brand.
- A brand counts as recommended when the answer puts it forward as an option. Tools named in passing, such as an integration or a review site, are not counted.
- The share is the percentage of answers that recommend the brand, over the last 7 days. Product lines are counted under their brand (HubSpot CRM is HubSpot).
- AI answers vary from day to day. A few points of difference between two brands is noise; tens of points is not.
Work at Richpanel?
See every AI answer behind these numbers — which questions recommend Richpanel, which leave it out, and who gets recommended instead. NeverDrafts tracks it daily across ChatGPT, Claude, Google AI Mode and Perplexity.
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